Privacy Policy

Last updated May 27, 2025

1. INTRODUCTION

Bags Holdings, Inc. ("Company," "we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our website https://getbags.io, our mobile application GetBags, and related services (collectively, the "Services").

By using our Services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Services.

2. INFORMATION WE COLLECT

2.1 Personal Information

We collect information you provide directly to us, including:

• Name, email address, and phone number
• Social media handles and profile information
• Payment information and billing details
• Content preferences and creator categories
• Profile photos and biographical information
• Communication preferences

2.2 Social Media Information

When you connect your social media accounts (such as TikTok), we may collect:

• Profile information and follower counts
• Content engagement metrics
• Public posts and content
• Account verification status

2.3 Usage Information

We automatically collect certain information about your use of our Services:

• Device information and IP addresses
• Browser type and operating system
• Pages visited and time spent on our Services
• Search queries and interactions
• Error logs and performance data

3. HOW WE USE YOUR INFORMATION

We use the information we collect for the following purposes:

• Provide and maintain our Services - To operate the platform and connect creators with brands
• Process payments - To handle transactions and pay creators for approved content
• Match creators with brands - To suggest relevant brand opportunities based on your profile and preferences
• Communicate with you - To send updates, notifications, and respond to inquiries
• Improve our Services - To analyze usage patterns and enhance user experience
• Ensure security - To protect against fraud and unauthorized access
• Comply with legal obligations - To meet regulatory requirements and respond to legal requests

4. INFORMATION SHARING AND DISCLOSURE

4.1 With Brands and Partners

We may share your information with brands and partners to facilitate brand deals:

• Profile information for campaign matching
• Content submissions for brand review
• Performance metrics and engagement data
• Contact information for campaign coordination

4.2 Service Providers

We work with trusted third-party service providers who assist us in operating our Services:

• Payment processors for secure transactions
• Cloud hosting providers for data storage
• Analytics services for usage insights
• Customer support platforms

4.3 Legal Requirements

We may disclose your information when required by law or to protect our rights:

• In response to legal process or government requests
• To protect against fraud or security threats
• To enforce our Terms of Service
• In connection with business transfers or mergers

5. DATA SECURITY

We implement appropriate technical and organizational measures to protect your personal information:

• Encryption of data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection
• Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking technologies to enhance your experience:

• Essential cookies - Required for basic functionality
• Analytics cookies - Help us understand how you use our Services
• Preference cookies - Remember your settings and preferences
• Marketing cookies - Deliver relevant advertisements

You can control cookie settings through your browser preferences. Note that disabling certain cookies may affect the functionality of our Services.

7. YOUR RIGHTS AND CHOICES

7.1 Access and Update

You have the right to:

• Access your personal information
• Update or correct inaccurate data
• Request deletion of your account
• Export your data in a portable format

7.2 Communication Preferences

You can control how we communicate with you:

• Opt out of marketing emails
• Manage notification settings
• Control SMS messaging preferences
• Unsubscribe from promotional communications

7.3 Data Retention

We retain your information for as long as necessary to provide our Services and comply with legal obligations. When you delete your account, we will delete or anonymize your personal information, except where retention is required by law or for legitimate business purposes.

8. CHILDREN'S PRIVACY

Our Services are not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate action.

9. INTERNATIONAL DATA TRANSFERS

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information in accordance with this privacy policy.

10. CALIFORNIA PRIVACY RIGHTS

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected and how it's used
• Right to delete personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

To exercise these rights, please contact us at privacy@getbags.io.

11. CHANGES TO THIS PRIVACY POLICY

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a notice in our mobile application

Your continued use of our Services after any changes indicates your acceptance of the updated policy.

12. CONTACT US

If you have any questions about this privacy policy or our data practices, please contact us: